Glossary

Harnessing diverse channels consisting of indirect sales through both business partners and system partners and direct sales through Canon System & Support Inc., the Company offers Canon products and IT solutions to SMEs all over Japan.

A business domain that drives corporate productivity enhancement and work practice reform. Against the backdrop of a growing and severe labor shortage, demand for labor-saving and operational efficiency improvements is rising even further. Moreover, with the acceleration of DX initiatives and the expanding use of generative AI, companies are increasingly shifting away from traditional task outsourcing and placing greater emphasis on end-to-end process optimization and automation. By gaining a deep understanding of our clients' end-to-end operations and combining digital technologies, AI, and outsourcing, we will further strengthen our support for business innovation and work practice reform—optimizing office environments and streamlining and automating business processes and communication.

In this segment, the Company sells cameras, which is the business Canon has been operating since its foundation, inkjet printers and other Canon products as well as non-Canon-branded IT products to corporate and individual customers through mass merchandisers and online shops.

We provide Canon products, IT solutions and BPO services that help resolve various industry- and business-specific management issues of our vast range of customers, from large corporations to quasi-major and upper medium-sized enterprises, public agencies, and educational institutions.

A business domain that provides comprehensive support for the diverse challenges faced by small and medium-sized enterprises. Small and medium-sized enterprises face a wide range of management challenges, including labor shortages, operational efficiency, and the effective use of ICT. To help address these challenges, the Canon MJ Group provides end-to-end support—from delivering tools and building networks to ensuring their effective utilization, ongoing operation, and full adoption within the organization. We will offer solutions such as the "HOME Select Series" for DX support, the "Makasete IT DX Series," which includes IT maintenance and operational services, and the "Makasete IT BX Series," which supports addressing challenges related to sustainable management.

Abbreviation for Multifunctional Peripherals. Units that support a variety of functions otherwise handled by separate equipment, such as copiers, printers, scanners, and facsimiles.

The Company offers products and solutions geared to customers in different specialized areas.

As the convergence of cyber and physical domains accelerates, security risks continue to grow. To protect our customers' critical assets—information, people, and physical property—the Canon MJ Group will strengthen its total security support by integrating physical security, such as video surveillance, with cybersecurity measures including network intrusion detection and prevention, as well as cloud security.

A business domain that combines the solutions and expertise the Canon MJ Group has cultivated over many years—such as digital document management, video technologies, and mathematical science technologies—with cutting-edge technologies, including generative AI, to solve sophisticated challenges faced by enterprises. We will evolve into a service-type business that delivers higher quality and shorter turnaround times, building on the solutions co-created with large corporate clients and the accumulated assets developed over the years. By deploying industry- and function-specific value propositions—such as workflow automation through digital document services, crime prevention, disaster mitigation, and anomaly detection enabled by video-and-AI solutions, and offering services that advance sophistication in the SCM domain—we will deliver these capabilities broadly across society, creating and providing both customer value and social value.