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Value Creation Process

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The Canon Marketing Japan Group (hereinafter "the Canon MJ Group") is aiming to continuously increase corporate value by expanding the domains where we can solve issues combining the Canon product business and the IT solutions business, and by working to resolve social issues through business.

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Source of Value Creation

People

  • Specialist personnel for achieving our business strategy
  • A corporate culture that welcomes diversity
  • Enterprising nature passed down since our founding

Numerical data demonstrating our people

DX certification / DX business certification
Number of employees certified at the professional level
925
Total annual training hours
660,000hours
Turnover rate
2.6%
Three-year retention rate of new graduates
95.3%( Non-consolidated )

(Fiscal 2024)

Technologies

  • Proprietary technologies centered on in-house development
  • Issue resolution capabilities combining high-quality Canon products and IT solutions
  • Comprehensive capabilities to provide end-to-end support, from system planning, design, development, and construction to maintenance and operation

Numerical data demonstrating our technical capabilities

Systems engineers
Approx.4,700
Service engineers
Approx.1,800
Research and utilization of mathematical technologies
Over60years
Research and utilization of automated program creation technologies that contribute to low-code development platforms
Over40years
Number of registered patents
1,147

(Fiscal 2024)

Customer Base

  • A broad customer base built through years of business experience
  • Strong relationships grounded in a deep understanding of customers’ operations
  • Business partners with strong connections to customers across regions and industries

Numerical data demonstrating our customer base

Consultation willingness among existing customers
83%
*Based on Canon MJ Corporate Brand Survey
Number of HOME and IT maintenance/operations contracts
215,000
Canon Photo Clubs*
Approx. 90clubs nationwide
*Community-based photography clubs
Color MFP Customer Satisfaction Study*
RankedNo. 1
for two consecutive years
*J.D. Power Japan 2024 Color MFP Customer Satisfaction Study

(Fiscal 2024)

Finance

  • Robust and sound financial structure
  • Ability to generate ample cash

Numerical data demonstrating our financial structure

Accumulated total growth investments through 2025
¥200.0billion or more
Equity ratio
73%
Operating Cash flow
¥47.7billion
EBITDA
¥66.3billion

(Fiscal 2024)

Value We Create

Social value

We strive to address social and customer challenges through our solutions and business activities.

Enrich lives
Achieve diverse
working styles (work)
through
increased productivity
Realize a safe and secure society

Economic value

ROE
9.6%
Net sales
¥653.9billion
Of which, ITS sales
¥314.6billion
Operating income
¥53.1billion
Operating cash flow
¥47.7billion
Consolidated payout ratio
44%

(Fiscal 2024)