At a glance
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We Combine the Canon Product Business and the IT Solutions Business to Resolve Social Issues
Based on the Canon Group's Kyosei corporate philosophy, the Canon MJ Group will unite with all of its stakeholders in realizing a society where all of humanity can enjoy a long life, work, and live happily together. We promote sustainability management by combining the Canon product business and the IT solutions business to offer a more extensive range of solutions and resolve the issues of society through our business.
We Always Base Our Thinking on the Customer and Act from the Customer's Standpoint
We take a scrupulously customer-centric approach in order to resolve the issues faced by our customers and to provide maximum value. As a practical way of always ensuring we stay customer centric, we follow the rule of placing the customer as the subject of our sentences. For example, rather than making us the subject by stating “Canon MJ will...,” we begin with “The customer's issues are...” By using the customer's viewpoint based on the external environment they face, we will provide solutions that can truly meet their needs in order to bring them satisfaction and put them in a superior competitive position.
Customer-Based Organization Structure
In order to propose the best possible solutions to the increasingly diverse and sophisticated needs of our customers, we have established a market- and customer-based sales structure that is divided into four segments. The marketing and service and support functions, which are not included in the four segments, provide support to each segment while strengthening our products and services and enhancing productivity along the value chain.
Strengths of the Canon MJ Group
Brand
High-quality Canon products and customer trust amassed through years of business
Customer Base
Extensive customer base encompassing individual customers, corporate customers from large corporations to small and medium-sized enterprises, customers in specialist fields, and more
Technical Capabilities
A large team of skilled systems engineers and service engineers, and unique technologies cultivated through our IT solutions business
Financial Structure
Robust financial base and ability to generate ample cash flow
The Current State of the Canon MJ Group (Financial and Non-Financial Highlights of Fiscal 2023)
